symetra, s.r.o.
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Privacy Policy

Last updated: 23 September 2026

1. Controller

symetra s. r. o., 29. augusta 891/7, 960 01 Zvolen, Slovakia, Company ID (IČO): 54254949, registered in the Commercial Register of the District Court Banská Bystrica, Section: Sro, Insert No. 42593/S. Contact: [email protected].

2. What data we process

  • Data you enter into the Demo – e.g. name, email address or address when creating an account or placing a test order.
  • Technical data – IP address, browser type and server logs needed to run and secure the Demo.
  • Necessary cookies – required for the Demo to work (e.g. session and language cookies).
  • Analytics cookies – Google Analytics 4, used only with your consent, to understand how visitors use the Demo (pages visited, device and browser type, approximate location, time spent).

The Demo is not intended for real personal data. Please use test data wherever possible.

3. Purpose and legal basis

  • Operating and securing the Demo and responding to your enquiries: our legitimate interest (Art. 6(1)(f) GDPR) and steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR).
  • Analytics: your consent (Art. 6(1)(a) GDPR). You can withdraw it at any time via the cookie settings on this site, without affecting the lawfulness of prior processing.

4. Retention

Data entered into the Demo is deleted at the next reset of the Demo, at the latest within 30 days. Server logs are kept for up to 90 days. Google Analytics data is kept for up to 14 months. If you contact us, we keep the correspondence as long as needed to handle your enquiry.

5. Recipients and transfers

We do not sell your data or share it for marketing purposes. Data is processed on our behalf by:

  • DigitalOcean, LLC – hosting, servers located in Frankfurt, Germany;
  • Google Ireland Ltd. / Google LLC – Google Analytics.

Both providers are US-based companies, so data may be transferred to the United States. Such transfers rely on the EU–US Data Privacy Framework and/or the European Commission's Standard Contractual Clauses.

6. Your rights

You have the right to access, rectify and erase your data, to restrict or object to its processing, to data portability and to withdraw consent. To exercise these rights, contact [email protected]. You may also lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR, Hraničná 12, 820 07 Bratislava, dataprotection.gov.sk).

7. Changes

We may update this policy at any time. The version published on this page applies.